Help and FAQ - Casual Dating Agency First Affair

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Frequently Asked Questions (FAQ)

How can I verify my email address after registration?
I have transferred money, but I am still not able to contact members?
I can't upload my photo. What can I do?
Why am I able to see my photo even though I set it to "people I trust only"?
How do I deactivate the auto-login function?
Why can't I find myself using the search function?


General

What is First Affair?
How do I register with First Affair?
Why do I need to verify my email address after registration?
I have forgotten my password. What do I do now?
I would like to report a fake member. Who do I contact?
Who are trusted persons?
I can't open profiles. Why is that?
How do I deactivate the popup blocker?
Hide browser window


Mail system

How can I communicate with other members?
How does my mail box work?
My mail box is 100% full. What do I do now?
Why am I no longer able to send messages to a particular member?
Why am I no longer able to send messages?
I am being insulted by another member. What can I do?
I have deleted my messages. Is it possible to retrieve them?
How can I change my new mail alerts?


Ad and photo

How do I upload a photograph?
Why was my photo rejected?
What are the photo upload rules?
How long does it take for a photo to be released?
How do I set it up such that only trusted persons can view my photo?
I have problems with uploading the photo, what can I do?
What rules are for texts in the profiles?
How do I change my user name/profile name?
How do I change my profile/ad?


Membership

What does free registration include?
What does membership have to offer?
Why do women need to verify themselves at all?

To ensure a high quality of contacts on our platform and to prevent fake registrations, it is necessary that our system also verifies women.

There are two ways of verifying yourself:

1. Verification over the phone (free for you)

2. Paying the authenticity fee (one-off payment of $5.79)

Once women have verified themselves, they can contact men and couples without restrictions and do not have to verify themselves again. By asking women to verify themselves, we ensure that only serious personal ads are placed on our website.
What are my payment options?
I am a woman and am not able to contact other women. Why is that?
How do I delete my ad?

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